ISBN: 9781868881680

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels … Meer...

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa. Signposts to Service Excellence Shonhiwa, Shepherd The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa.<

2001, ISBN: 9781868881680

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels … Meer...

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa.Taal: Engels; Afmetingen: 9x229x152 mm; Gewicht: 249,00 gram; Verschijningsdatum: juni 2001; ISBN10: 1868881687; ISBN13: 9781868881680; , Engelstalig | Paperback | 2001, Economie & Bedrijf, Bedrijfssectoren, Marketing & Communicatie, Consumentengedrag, Economie & Bedrijf, Ondernemerschap & Mkb, Unisa Press<

ISBN: 9781868881680

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels … Meer...

The background to this book is giving an understanding of the unique characteristics of African people, which tend to be overlooked in business situations. It draws educational parallels between the concept of customer service as a cultural phenomenon and practice in the prominent business enterprises around the world. The author analyses successes and failures in many fields: the business sector, political arena, quasi-government institutions, the public sector, the professions and the grass-roots community. Trends and practices in Africa are presented providing an information resource both within and outside Africa. Signposts to Service Excellence Buch (fremdspr.) Bücher, Unisa Press<

ISBN: 9781868881680

Signposts to Service Excellence: The African Paradigm Signposts-to-Service-Excellence~~Shepherd-Shonhiwa Business>Sales>Sales Paperback, African Books Collective Limited