Bell, Chip R.:Customers as Partners: Building Relationships That Last
- gesigneerd exemplaar 2011, ISBN: 9781881052548
pocketboek, gebonden uitgave
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book., 2.5, Hase & Koehler Verlag, 1984. This is an ex-library book and may ha… Meer...
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book., 2.5, Hase & Koehler Verlag, 1984. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:3775810668, Hase & Koehler Verlag, 1984, 0, paperback. Good. Access codes and supplements are not guaranteed with used items., 2.5, Paris: Eric Koehler, 1996. Broché. Bon état. in-12. 47 pp. Couverture légèrement salie et frottée. On joint de carte de visite avec un mot de l'auteur., Eric Koehler, 1996, 2.5, paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book., 2.5, B.K.W.1. [Brüder Kohn Wien 1]. nd. [c.1916]. Oblong quarto (17 x 25 cm). Album of 24 colour plates from watercolour paintings of Vienna by various artists. Original pictorial red and cream boards, red cloth spine, gilt lettering to upper board with armoured knight in black. B.K.W.I. in black to lower board. The plates are captioned in German, French and English. Corners rubbed, light shelf wear. Light stain to lower board.1. Rathaus mit Lieben-Denkmal; 2. Universität und Liebenbergdenkmal; 3. Votivkirche; 4. Burgring; 5. Museum; 6. Karntnerstrasse; 7. Opernring mit Karntnerstrasse; 8. Opernring; 9. Stephansdom; 10. Graben mit der Dreifaltigkeitssaule; 11. Burg - Michaelerplatz; 12. Naschmarkt; 13. Schwartzenbergplatz; 14. Christinendenkmal; 15. Marienbrucke; 16. Kirche Maria am Gestade; 17. Kursalon im Stadtpark; 18. Kariskirche; 19. Beethoven - Denkmal; 20. Prater, Hauptallee; 21. Schloss Schonbrunn; 22. Schonbrunn; 23. Cobenzl, Schlosshotel; 24. Kahlenberg und Leopoldsberg.Not recorded in Worldcat, nor in the Austrian National LibrarySalomon Kohn, born July 31, 1873 Wehsely, Moravia, 1945 concentration camp Auschwitz, Art photographer, publisher, wife Gusti. Founded in 1898 with his two brothers Adolf and Alfred in Vienna the postcard publishing Bruder Kohn: the birthplace of the Vienna art postcard (Signum "BKW I"). Little-known, yet historically interesting, locations in Vienna were artistically captured by well-known painters, with Kohn succeeding in attracting significant artists to the design of this new type of postcard (templates supplied by Karl Feiertag, Ernst Graner , Ludwig Koch, Mela Koehler, Erwin August Pendl and others). Kohn's apartment became a cultural salon where artists, writers, actors and scholars met; Gustav Mahler, Arthur Schnitzler, Peter Altenberg , Selma Kurz , Lotte Lehmann , Enrico Caruso , Bruno Walter , Karl Seitz , Max Reinhardt and Josef Popper-Lynkeus were in contact with Kohn. The publishing house was "Aryanized" in 1938. Kohn's successful work was abruptly stopped, and Kohn was allowed to continue working as an employee of his company until 1942, when the Kohn couple were arrested, initially taken to Terezin and then transported to Auschwitz. https://www.geschichtewiki.wien.gv.at/Salomon_Kohn, B.K.W.1. Brüder Kohn Wien 1, 0, Paperback / softback. New. This book examines key aspects of the measurement of fiscal policy making in the EU fiscal surveillance framework, highlighting strengths and weaknesses of current assessment practice. Based on the proceedings of a workshop organized by the European Commission's Directorate-General Economic and Financial Affairs, the book's contributions from leading experts will be of particular value to individuals and institutions involved in the fields of national and international economics and finance. Key Features: Chapters are arranged within three main sections: Long-term sustainability; Measurement of the underlying budgetary position and discretionary fiscal policy; Reliability of fiscal indicators Edited by Martin Larch and Joao Nogueira Martins Expert contributors include Antonio Afonso, Fabrizio Balassone, Fernando Ballabriga, Roy Barrell, Peter Brandner, Peter Claeys, Leopold Diebalek, Per Eckefeldt, Jonas Fischer, Daniele Franco, Jagadeesh Gokhale, Ian Hurst, Walpurga Koehler-Toeglhofer, Gyoergy Kopits, Martin Larch, Carlos Martinez-Mongay, James Mitchell, Joao Nogueira Martins, Jan in 't Veld, Stefania Zotteri Text amply supported by charts and tables. Bibliography and Index, 6, San Francisco, CA: Berrett-Koehler Publishers, 1994. First edition. First Edition [stated]. First printing [stated]. Hardcover. Very good in very good dust jacket. Price clipped. Signed by author. DJ has slight wear and soiling.. xv, [1], 235, [3] p. Sources. Reading List. Index. Astute managers and entrepreneurs know that customer loyalty is a necessity for profitable businesses in the '90s and beyond. In "Customers as Partners", Chip Bell shows how long-term success depends on replacing superficial transaction-oriented approaches with the deeper commitment of partnership. Describing the quality that embody this deeper commitment, this book provides examples from the corporate world, small service businesses and personal experience. Illustrating each key principle with anecdotes and stories, Bell shows how all lasting business relationships are: grounded in an attitude of generosity; bolstered by a sense of trust; propelled by a joint purpose or shared vision; served by honesty; characterized by a sense of balance; and infused with an element of familiarity and ease. This book provides insights on how to keep the quality of these relationships central in every interaction. It offers a model of partnership where customers offer feedback, support your business by recommending you to others, and forgive mistakes because they feel a reciprocal long-term commitment. Explores the personal relationships that sustain every successful enterprise, descrining a way of business where personal interactions, not sales, are first and foremost. From a website posting: "Chip Bell has helped Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today s picky, fickle, vocal and all about me customers. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and strategies they can put into practice the minute they leave his session. Bell s impact on audiences is nothing short of extraordinary: over 80% of the groups who hear him bring him back one or more times. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call and phone interviews to better understand specific audience needs and challenges. He is considered a world renowned authority on customer loyalty, writing regularly for many business journals, magazines and blogs. He is a frequent guest on national TV and radio and has authored several best-selling books including: Managing Knock Your Socks Off Service; Customers As Partners; Magnetic Service; Customer Loyalty Guaranteed and Take Their Breath Away: How Imaginative Service Creates Devoted Customers. His books have been endorsed by the presidents of such service greats as Starbucks, Ritz-Carlton Hotels, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A and Southwest Airlines. His newest book is Wired and Dangerous: How Your Customers Have Changed and What To Do About It (2011). ", Berrett-Koehler Publishers, 1994, 3<