The DNA of Customer Experience: How Emotions Drive Val by Shaw, Colin 0230500005 - gebonden uitgave, pocketboek
2007, ISBN: 0230500005
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The DNA of Customer Experience / How Emotions Drive Value / Colin Shaw / Buch / Englisch / 2007 / Palgrave Macmillan / EAN 9780230500006 - gebonden uitgave, pocketboek
2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Meer...
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The DNA of Customer Experience | How Emotions Drive Value | Colin Shaw | Buch | Englisch | 2007 | Palgrave Macmillan | EAN 9780230500006 - gebonden uitgave, pocketboek
2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Meer...
booklooker.de |
2007, ISBN: 0230500005
[EAN: 9780230500006], Gebraucht, sehr guter Zustand, [PU: -], The DNA of Customer Experience: How Emotions Drive Value This book is in very good condition and will be shipped within 24 ho… Meer...
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2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan UK], COLIN SHAW is author of two best selling books Building Great Customer Experiences and Revolutionise your Customer Experience. He is the Fou… Meer...
booklooker.de |
The DNA of Customer Experience: How Emotions Drive Val by Shaw, Colin 0230500005 - gebonden uitgave, pocketboek
2007, ISBN: 0230500005
Indem Sie ein gut erhaltenes Buch aus zweiter Hand kaufen, unterstützen Sie eine fortlaufende Wiederverwendung sowie die Verbreitung der Liebe zum Buch durch erneutes Lesen und Verwenden.… Meer...
Shaw, Colin:
The DNA of Customer Experience / How Emotions Drive Value / Colin Shaw / Buch / Englisch / 2007 / Palgrave Macmillan / EAN 9780230500006 - gebonden uitgave, pocketboek2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Meer...
The DNA of Customer Experience | How Emotions Drive Value | Colin Shaw | Buch | Englisch | 2007 | Palgrave Macmillan | EAN 9780230500006 - gebonden uitgave, pocketboek
2007
ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Meer...
2007, ISBN: 0230500005
[EAN: 9780230500006], Gebraucht, sehr guter Zustand, [PU: -], The DNA of Customer Experience: How Emotions Drive Value This book is in very good condition and will be shipped within 24 ho… Meer...
2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan UK], COLIN SHAW is author of two best selling books Building Great Customer Experiences and Revolutionise your Customer Experience. He is the Fou… Meer...
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Gedetalleerde informatie over het boek. - The DNA of Customer Experience: How Emotions Drive Value
EAN (ISBN-13): 9780230500006
ISBN (ISBN-10): 0230500005
Gebonden uitgave
Verschijningsjaar: 2007
Uitgever: Palgrave Macmillan
166 Bladzijden
Gewicht: 0,449 kg
Taal: eng/Englisch
Boek bevindt zich in het datenbestand sinds 2007-05-26T13:21:12+02:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2023-07-23T07:08:42+02:00 (Amsterdam)
ISBN/EAN: 9780230500006
ISBN - alternatieve schrijfwijzen:
0-230-50000-5, 978-0-230-50000-6
alternatieve schrijfwijzen en verwante zoekwoorden:
Auteur van het boek: shaw, colin, link
Titel van het boek: emotions, drive through, the dna customer experience, shaw buch
Gegevens van de uitgever
Auteur: C. Shaw
Titel: The DNA of Customer Experience - How Emotions Drive Value
Uitgeverij: Palgrave Macmillan; Palgrave Macmillan UK
186 Bladzijden
Verschijningsjaar: 2007-05-10
London; GB
Taal: Engels
69,54 € (DE)
71,49 € (AT)
77,00 CHF (CH)
Available
XX, 186 p.
BB; Hardcover, Softcover / Wirtschaft/Werbung, Marketing; Marketing und Vertrieb; Verstehen; cluster; money; organization; organizations; performance; research; Marketing; Emotion; Psychologie: Emotionen; Optimieren; EA; BC; EA; EA
Moving from a religion to a financial imperative The DNA of a Customer The importance of the pre & post customer experience The Destroying cluster The Attention cluster The Recommendation cluster The Advocacy cluster The link to financial performance via Net Promoter How to get things done Show me the money - TNT Case Study Some good adviceAndere boeken die eventueel grote overeenkomsten met dit boek kunnen hebben:
Laatste soortgelijke boek:
9780230578647 The DNA of Customer Experience: How Emotions Drive Value (Colin Shaw)
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