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Customer satisfaction and social performance of a museum shop - Manasakis, Constantine;Tzika, Eirini
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Manasakis, Constantine;Tzika, Eirini:

Customer satisfaction and social performance of a museum shop - pocketboek

2011, ISBN: 9783639360622

[ED: Softcover], [PU: VDM Verlag Dr. Müller], The museum shop began operating faintly even from 1890s. Although the occasion on its development was based on the financial enhancement of t… Meer...

Verzendingskosten:Versandkostenfrei, Versand nach Deutschland. (EUR 0.00) buecher.de GmbH & Co. KG
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Customer satisfaction and social performance of a museum shop : The case of the Natural History Museum of Crete - Eirini Tzika
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Eirini Tzika:

Customer satisfaction and social performance of a museum shop : The case of the Natural History Museum of Crete - pocketboek

2011, ISBN: 3639360621

[EAN: 9783639360622], Neubuch, [SC: 0.0], [PU: VDM Verlag Dr. Müller], Druck auf Anfrage Neuware - The museum shop began operating faintly even from 1890s. Although the occasion on its de… Meer...

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Customer satisfaction and social performance of a museum shop | The case of the Natural History Museum of Crete | Eirini Tzika (u. a.) | Taschenbuch | Englisch | VDM Verlag Dr. Müller - Tzika, Eirini
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Tzika, Eirini:
Customer satisfaction and social performance of a museum shop | The case of the Natural History Museum of Crete | Eirini Tzika (u. a.) | Taschenbuch | Englisch | VDM Verlag Dr. Müller - pocketboek

ISBN: 9783639360622

[ED: Taschenbuch], [PU: VDM Verlag Dr. Müller], The museum shop began operating faintly even from 1890s. Although the occasion on its development was based on the financial enhancement of… Meer...

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Customer satisfaction and social performance of a museum shop - Eirini Tzika Constantine Manasakis
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Eirini Tzika Constantine Manasakis:
Customer satisfaction and social performance of a museum shop - eerste uitgave

2011, ISBN: 9783639360622

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[ED: Kartoniert / Broschiert], [PU: VDM Verlag Dr. Mueller], Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Tzika EiriniEi… Meer...

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Customer satisfaction and social performance of a museum shop - Eirini Tzika/ Constantine Manasakis
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Eirini Tzika/ Constantine Manasakis:
Customer satisfaction and social performance of a museum shop - pocketboek

ISBN: 9783639360622

*Customer satisfaction and social performance of a museum shop* - The case of the Natural History Museum of Crete / Taschenbuch für 48.99 € / Aus dem Bereich: Bücher, Wissenschaft, Wirtsc… Meer...

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Customer satisfaction and social performance of a museum shop

The museum shop began operating faintly even from 1890s. Although the occasion on its development was based on the financial enhancement of the museum, soon the shop metamorphosed and expanded comprising a separate unit. The merchandise was enriched with more products and the shop engaged marketing techniques to attract more audiences. Museum shops were necessitated to combine education and entertainment besides the financial contribution to the museum, becoming soon evidently very significant to the museum. The present research seeks to explore the extent to which visitors embrace education and entertainment and how likely they are to be satisfied from their visit in a museum shop and how strongly these two are correlated. Probit model is applied to evaluate the probability customer satisfaction is successful, while cross tabulations, independence tests and measures of association explain the relationship of customer satisfaction and the social performance of the shop. Interesting are the findings of the survey, some confirming the hypotheses in line with the theory and some others are in contrast to the hypotheses tested.

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EAN (ISBN-13): 9783639360622
ISBN (ISBN-10): 3639360621
Gebonden uitgave
pocket book
Verschijningsjaar: 2011
Uitgever: VDM Verlag Dr. Müller

Boek bevindt zich in het datenbestand sinds 2007-08-14T23:31:44+02:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2023-12-06T11:11:50+01:00 (Amsterdam)
ISBN/EAN: 9783639360622

ISBN - alternatieve schrijfwijzen:
3-639-36062-1, 978-3-639-36062-2
alternatieve schrijfwijzen en verwante zoekwoorden:
Auteur van het boek: constantine
Titel van het boek: why you shop, satisfaction, museum, natural history, crète, constantine, the shop, crete, case history, and social history, social performance


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