2014, ISBN: 3659116750

[EAN: 9783659116759], Neubuch, [PU: LAP LAMBERT Academic Publishing], nach der Bestellung gedruckt Neuware - High-rise building satisfaction goes beyond provision of shelter. It includes,… Meer...

[EAN: 9783659116759], Neubuch, [PU: LAP LAMBERT Academic Publishing], nach der Bestellung gedruckt Neuware - High-rise building satisfaction goes beyond provision of shelter. It includes, provision of services, utilities such as water supply, electricity, access roads, drainage system, refuse disposal facilities as well as prompt attention to repairs and maintenance. However, most times professionals or organizations in high-rise building management are concerned with the economic value and functionality of the building without considering its satisfaction to the user of space. On this premise, this work evaluates tenant/user satisfaction as a good measure of high-rise building maintenance/building performance. The work adopted a cross-sectional research design approach and analyzed quantitatively.The results show that opinions and expectations of the tenant/occupiers in high rise residential buildings are central to improving service delivery by property management firms toward customer satisfaction. Effective property management should be customer driven. Tenants are highly dissatisfied with communication, creating a gap between customer expectation and perception of service quality. Lack of interaction becomes a major reason for non-satisfaction of service quality. 184 pp. Englisch, Books<

ISBN: 9783659116759

High-rise building satisfaction goes beyond provision of shelter. It includes, provision of services, utilities such as water supply, electricity, access roads, drainage system, refuse di… Meer...

High-rise building satisfaction goes beyond provision of shelter. It includes, provision of services, utilities such as water supply, electricity, access roads, drainage system, refuse disposal facilities as well as prompt attention to repairs and maintenance. However, most times professionals or organizations in high-rise building management are concerned with the economic value and functionality of the building without considering its satisfaction to the user of space. On this premise, this work evaluates tenant/user satisfaction as a good measure of high-rise building maintenance/building performance. The work adopted a cross-sectional research design approach and analyzed quantitatively.The results show that opinions and expectations of the tenant/occupiers in high rise residential buildings are central to improving service delivery by property management firms toward customer satisfaction. Effective property management should be customer driven. Tenants are highly dissatisfied with communication, creating a gap between customer expectation and perception of service quality. Lack of interaction becomes a major reason for non-satisfaction of service quality. Bücher / Naturwissenschaften, Medizin, Informatik & Technik / Technik / Bau- & Umwelttechnik<

ISBN: 9783659116759

Property Management. High-rise building satisfaction goes beyond provision of shelter. It includes, provision of services, utilities such as water supply, electricity, access roads, drain… Meer...

Property Management. High-rise building satisfaction goes beyond provision of shelter. It includes, provision of services, utilities such as water supply, electricity, access roads, drainage system, refuse disposal facilities as well as prompt attention to repairs and maintenance. However, most times professionals or organizations in high-rise building management are concerned with the economic value and functionality of the building without considering its satisfaction to the user of space. On this premise, this work evaluates tenant/user satisfaction as a good measure of high-rise building maintenance/building performance. The work adopted a cross-sectional research design approach and analyzed quantitatively.The results show that opinions and expectations of the tenant/occupiers in high rise residential buildings are central to improving service delivery by property management firms toward customer satisfaction. Effective property management should be customer driven. Tenants are highly dissatisfied with communication, creati... Buch / Wissenschaft & Technik, LAP Lambert Academic Publishing<

ISBN: 9783659116759

Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Property Management, Titelzusatz: The Service Quality Approach To Occupiers's Satisfaction in Rental Housing, Autor: Thontteh… Meer...

Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Property Management, Titelzusatz: The Service Quality Approach To Occupiers's Satisfaction in Rental Housing, Autor: Thontteh, Esther Oromidayo, Verlag: LAP Lambert Academic Publishing, Sprache: Englisch, Rubrik: Bau- und Umwelttechnik, Seiten: 184, Informationen: Paperback, Gewicht: 290 gr, Verkäufer: averdo Sachbücher<

ISBN: 3659116750

Property Management ab 71.99 € als Taschenbuch: The Service Quality Approach To Occupiers's Satisfaction in Rental Housing. Aus dem Bereich: Bücher, Wissenschaft, Technik, Medien > Bücher… Meer...

Property Management ab 71.99 € als Taschenbuch: The Service Quality Approach To Occupiers's Satisfaction in Rental Housing. Aus dem Bereich: Bücher, Wissenschaft, Technik, Medien > Bücher, LAP LAMBERT Academic Publishing<