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ISBN: 9789048169153

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Manage IT!: Organizing IT Demand and IT Supply - nieuw boek

ISBN: 9789048169153

This book came into being inthe form oflecture notes for thesubject Infor- tion technology management (IT management) at the Twente University inthe Netherlands. Since 1995 this s… Meer...

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ISBN: 9789048169153

Computer Science; Computer Communication Networks; Business Strategy/Leadership; Computer Science, general; Computer Systems Organization and Communication Networks; Computer System Imple… Meer...

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Manage IT!: Organizing IT Demand and IT Supply - pocketboek

ISBN: 9048169151

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Bijzonderheden over het boek
Manage IT!: Organizing IT Demand and IT Supply

The book consists of five parts. In the first part, IT management tasks and the objects involved are discussed. The execution of these tasks has to meet functional and performance demands which are more easily met when an organization has a transparent IT architecture. The second part outlines traditional IT management. The starting point is a process-oriented functioning of the IT organization. This goes for both the IT demand organization as well as the IT supply organization. In this part, methods like BISML, ASL, ITIL, MOF, MSF, TMN and eTOM are discussed. The third part deals with controlling IT. Control is different when striving for efficiency and complying with accountants' requirements, compared to control when IT is a means to comply with customers' and/or chain partners' wishes. In the latter case, innovation of IT processes is an issue. Part four tackles, amongst other things, financial, personnel, purchasing, legal and security aspects in IT. Besides this, attention is paid to entering service agreements and achieving standardization. The book ends with a look to the future. The effects of striving for "utility computing" and better control of IT by means of "IT portfolio management" are explained. The book is supported by the website www.ict-management.com where every chapter can be found in the form of a presentation. Lecturers using the book have access to suggestions with solutions for all of the 17 smaller and 8 larger cases included in the book.

Gedetalleerde informatie over het boek. - Manage IT!: Organizing IT Demand and IT Supply


EAN (ISBN-13): 9789048169153
ISBN (ISBN-10): 9048169151
Gebonden uitgave
pocket book
Verschijningsjaar: 2010
Uitgever: Springer-Verlag GmbH
640 Bladzijden
Gewicht: 1,004 kg
Taal: eng/Englisch

Boek bevindt zich in het datenbestand sinds 2008-10-28T18:07:52+01:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2021-11-15T11:23:51+01:00 (Amsterdam)
ISBN/EAN: 9789048169153

ISBN - alternatieve schrijfwijzen:
90-481-6915-1, 978-90-481-6915-3


Gegevens van de uitgever

Auteur: Theo Thiadens
Titel: Manage IT! - Organizing IT Demand and IT Supply
Uitgeverij: Springer; Springer Netherland
618 Bladzijden
Verschijningsjaar: 2010-10-19
Dordrecht; NL
Gedrukt / Gemaakt in
Gewicht: 1,006 kg
Taal: Engels
128,39 € (DE)
131,99 € (AT)
141,50 CHF (CH)
POD

BC; Previously published in hardcover; Hardcover, Softcover / Informatik, EDV/Datenkommunikation, Netzwerke; Netzwerk-Hardware; Verstehen; Business-Intelligence; Controlling; IT architecture; IT management; Information Technology Infrastructure Library (ITIL); Innovation; Management; Performance; Utility Computing; WWW; architecture; berck; organization; security; B; Computer Communication Networks; Business Strategy/Leadership; Computer Science, general; Computer Systems Organization and Communication Networks; Computer System Implementation; Management of Computing and Information Systems; Computer Communication Networks; Business Strategy and Leadership; Computer Science; Computer Engineering and Networks; Computer System Implementation; IT Operations; Computer Science; Strategisches Management; Informatik; Computernetzwerke und maschinelle Kommunikation; Systemanalyse und -design; Informationsarchitektur; Wartung und Reparaturen, IT; BB

Preface. Introduction.- Part 1: IT Management: The Basis.- Part 2: Traditional IT Management: Organizing Demand and Supply.- Part 3: Controlling IT Facilities.- Part 4: Aspects of IT Management.- Part 5: IT Management Tomorrow.- Appendix A: Short Case Studies about the Contents of a Chapter. Appendix B: Extended Case Studies for Group Assignments. Appendix C: Concepts and Abbreviations. Appendix D: Literature. Appendix E: Explanation ITIL Service Delivery and Service Support Processes. Appendix F: Levels at Which the IT Supply and Demand Organization can Operate (Giesberts (2000)). Appendix G: Relevant Websites.- Index.

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Laatste soortgelijke boek:
9789048104031 Manage It! (Thiadens, Theo)


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