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Foundations in IT Service Management, basierend auf ITIL (German Version) - Jan van Bon
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Foundations in IT Service Management, basierend auf ITIL (German Version) - pocketboek

2001, ISBN: 9789077212394

[ED: Taschenbuch], [PU: Van Haren Publishing], Gebraucht - Gut Ecken angestoßen - In recent years, IT Service Management has developed into a field in its own right. Organizations are now… Meer...

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Foundations in IT Service Management, basierend auf ITIL (German Version) - Jan van Bon
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Jan van Bon:

Foundations in IT Service Management, basierend auf ITIL (German Version) - pocketboek

2001, ISBN: 9789077212394

[ED: Taschenbuch], [PU: Van Haren Publishing], n recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of l… Meer...

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Foundations in IT Service Management, basierend auf ITIL (German Version) - Jan van Bon
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verzending: € 4,90
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Jan van Bon:
Foundations in IT Service Management, basierend auf ITIL (German Version) - pocketboek

2001

ISBN: 9789077212394

[ED: Taschenbuch], [PU: Van Haren Publishing], n recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of l… Meer...

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Foundations in IT Service Management, basierend auf ITIL (German Version) - Bon, Jan van, Veen, Annelies van der, Pieper, Mike
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Bon, Jan van, Veen, Annelies van der, Pieper, Mike:
Foundations in IT Service Management, basierend auf ITIL (German Version) - pocketboek

2007, ISBN: 9789077212394

Van Haren Publishing, Taschenbuch, Auflage: German ed, 241 Seiten, Publiziert: 2007T, Produktgruppe: Book, Hersteller-Nr.: 43187-12230, 1.45 kg, Verkaufsrang: 74532, Management, Business … Meer...

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Foundations in IT Service Management, basierend auf ITIL (German Version) - Bon, Jan van, Veen, Annelies van der, Pieper, Mike
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Bon, Jan van, Veen, Annelies van der, Pieper, Mike:
Foundations in IT Service Management, basierend auf ITIL (German Version) - pocketboek

2007, ISBN: 9789077212394

Van Haren Publishing, Taschenbuch, Auflage: German ed, 241 Seiten, Publiziert: 2007T, Produktgruppe: Book, Hersteller-Nr.: 43187-12230, 1.45 kg, Verkaufsrang: 74532, Management, Business … Meer...

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Foundations in IT Service Management, basierend auf ITIL (German Version)

In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival. This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the books in the IT Infrastructure Library (ITIL); a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management. This new edition contains additional chapters on two recently published ITIL books: ICT Infrastructure Management and Application Management. While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination. Since no single publication can have the answers to all the questions that arise in a field so multifaceted as IT Service Management, the aim of the book is to raise key questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience. We expect that this book will fulfil a clear need, and it deserves not just to be read and studied, but also to be used wisely in practice.

Gedetalleerde informatie over het boek. - Foundations in IT Service Management, basierend auf ITIL (German Version)


EAN (ISBN-13): 9789077212394
ISBN (ISBN-10): 9077212396
pocket book
Verschijningsjaar: 2006
Uitgever: Van Haren Publishing
261 Bladzijden
Gewicht: 0,568 kg
Taal: ger/Deutsch

Boek bevindt zich in het datenbestand sinds 2007-05-25T20:18:50+02:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2021-01-23T12:00:10+01:00 (Amsterdam)
ISBN/EAN: 9789077212394

ISBN - alternatieve schrijfwijzen:
90-77212-39-6, 978-90-77212-39-4


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