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Service Excellence @ Novell: Taking Customer Service from Cost to Profit - Nova Vista
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Nova Vista:

Service Excellence @ Novell: Taking Customer Service from Cost to Profit - pocketboek

ISBN: 9789077256114

[ED: Softcover], [PU: NOVA VISTA PUB], Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, t… Meer...

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Nova Vista:

Service Excellence @ Novell - gebruikt boek

ISBN: 9077256113

[EAN: 9789077256114], Gebraucht, [PU: Nova Vista Publishing], Business & Economics|Consumer Behavior, Business & Economics|Customer Service, Business & Economics|Industries|Computer Indus… Meer...

  - NOT NEW BOOK Verzendingskosten: EUR 70.61 Davis Memorial Goodwill Industries, Washington, DC, U.S.A. [57261914] [Rating: 4 (von 5)]
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Service Excellence @ Novell: Taking Customer Service from Cost to Profit - Nova Vista Publishing's Best Practices Editors
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Nova Vista Publishing's Best Practices Editors:
Service Excellence @ Novell: Taking Customer Service from Cost to Profit - gebruikt boek

ISBN: 9789077256114

A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top profit center, told from a human perspective. Strategies, core training concepts, results, … Meer...

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Nova Vista:
Service Excellence @ Novell: Taking Customer Service from Cost to Profit - pocketboek

ISBN: 9789077256114

Service Excellence @ Novell: Taking Customer Service from Cost to Profit Service-Excellence-Novell~~Nova-Vista Business>Sales>Sales Paperback, Nova Vista Publishing

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NOVA VISTA:
SERVICE EXCELLENCE @ NOVELL - gebruikt boek

ISBN: 9789077256114

New. Fast Shipping. Satisfaction Guarnateed. Great Customer Service.

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Bijzonderheden over het boek
Service Excellence @ Novell: Taking Customer Service from Cost to Profit

A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top profit center, told from a human perspective. Strategies, core training concepts, results, and take-away lessons make it entertaining and informative reading.

Gedetalleerde informatie over het boek. - Service Excellence @ Novell: Taking Customer Service from Cost to Profit


EAN (ISBN-13): 9789077256114
ISBN (ISBN-10): 9077256113
pocket book
Verschijningsjaar: 2006
Uitgever: NOVA VISTA PUB
111 Bladzijden
Gewicht: 0,272 kg
Taal: eng/Englisch

Boek bevindt zich in het datenbestand sinds 2008-02-07T17:38:48+01:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2019-12-22T15:32:57+01:00 (Amsterdam)
ISBN/EAN: 9789077256114

ISBN - alternatieve schrijfwijzen:
90-77256-11-3, 978-90-77256-11-4


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