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Essentials of CRM : A Guide to Customer Relationship Management by Bryan, Bergeron, Bryan P. Bergeron - Bryan, Bergeron, Bryan P. Bergeron
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Bryan, Bergeron, Bryan P. Bergeron:

Essentials of CRM : A Guide to Customer Relationship Management by Bryan, Bergeron, Bryan P. Bergeron - gebruikt boek

ISBN: 9780471206033

ESSENTIALS OF CRM Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the… Meer...

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Essentials of Crm: A Guide to Customer Relationship Management (Essentials Series) - Bergeron, Bryan
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Bergeron, Bryan:

Essentials of Crm: A Guide to Customer Relationship Management (Essentials Series) - pocketboek

2013, ISBN: 0471206032

[EAN: 9780471206033], Used, [PU: Wiley], BUSINESS, This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. With usual stamps and mar… Meer...

NOT NEW BOOK. Verzendingskosten: EUR 15.42 Anybook.com, Lincoln, United Kingdom [312675] [Rating: 5 (of 5)]
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Bergeron, Bryan:
Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series) - pocketboek

2002

ISBN: 9780471206033

John Wiley &Sons, 2002. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In fair condition, suitabl… Meer...

Verzendingskosten: EUR 10.56 Anybook.com
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Bergeron, Bryan:
Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series) - pocketboek

2002, ISBN: 9780471206033

John Wiley & Sons, 01/30/2002. Paperback. Used; Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely sat… Meer...

Verzendingskosten: EUR 10.66 Greener Books Ltd
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Bergeron, B.:
Essentials of Crm: A Guide to Customer Relationship Management (Essentials Series) - pocketboek

2002, ISBN: 9780471206033

John Wiley &Sons, 2002. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the… Meer...

Verzendingskosten: EUR 10.56 Anybook.com

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Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)

ESSENTIALS OF CRM Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in CRM. "Once again, Bryan Bergeron proves that he is ahead of the curve when it comes to understanding the value of customer relationships. This remarkable book is geared not only toward corporate executives with mega-investments in CRM, but can also be successfully applied to the street corner vendor. His articulate and sensitive style brings this highly involved subject matter to a level we can all understand." -Michael Cusack, author of Online Customer Care: Strategies for Call Center Excellence "Managing relationships with customers has become a critical organizational competency. Bergeron has done a superb job of presenting the breadth, complexity, and nature of CRM. This book provides a fabulous and actionable grounding in CRM for organizational leadership." -John Glaser, PhD, Vice President and CIO, Partners Healthcare System The Wiley Essentials Series-because the business world is always changing...and so should you.

Gedetalleerde informatie over het boek. - Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)


EAN (ISBN-13): 9780471206033
ISBN (ISBN-10): 0471206032
pocket book
Verschijningsjaar: 2002
Uitgever: John Wiley &Sons
220 Bladzijden
Gewicht: 0,331 kg
Taal: eng/Englisch

Boek bevindt zich in het datenbestand sinds 2007-10-24T21:22:43+02:00 (Amsterdam)
Detailpagina laatst gewijzigd op 2024-03-21T10:28:44+01:00 (Amsterdam)
ISBN/EAN: 9780471206033

ISBN - alternatieve schrijfwijzen:
0-471-20603-2, 978-0-471-20603-3
alternatieve schrijfwijzen en verwante zoekwoorden:
Auteur van het boek: bergeron, john street, paperback, michael bryan, michael gläser
Titel van het boek: management guide, essentials, crm customer relationship management, management series


Gegevens van de uitgever

Auteur: Bryan Bergeron
Titel: Essentials Series; Essentials of CRM - A Guide to Customer Relationship Management
Uitgeverij: John Wiley & Sons
220 Bladzijden
Verschijningsjaar: 2002-01-30
Gewicht: 0,368 kg
Taal: Engels
53,90 € (DE)
No longer receiving updates
158mm x 233mm x 13mm

BC; Paperback; Hardcover, Softcover / Wirtschaft/Betriebswirtschaft; Betriebswirtschaft und Management; Kundenmanagement; Accounting; Wirtschaft u. Management; Corporate Finance; Rechnungswesen; Business & Management; Allg. Wirtschaft u. Management; Corporate Finance

Overview. The Customer. The Corporation. Technology. eCRM. Evaluating Solutions. Economics of CRM. Getting There. Further Reading. Glossary. Index.

Andere boeken die eventueel grote overeenkomsten met dit boek kunnen hebben:

Laatste soortgelijke boek:
9780471268109 Essentials of CRM (Bryan Bergeron)


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